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Community


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Community

A one-stop forum for all your banking questions

Electricity Voucher Not Received

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Occasional Visitor
Evening

I bought R500 prepaid electricity and the SMS never came through but the money came off my account. Anyone able to assist with this ? Currently quite dark at home so would appreciate my SMS.
Thank you!
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3 REPLIES 3
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Community Coordinator

Hello @steveharris,

 

Thank you for flagging this with us, could you kindly forward your account and contact details to [email protected] in order for us to be able to investigate the issue and assist in resolving it. Apologies for the inconvenience.

 

Regards,

Mandy

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New Contributor
Hi,

I am experiancing the same issue.
Can someone please help me urgently.

Dylan
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New Contributor
Hi,

I am experiancing the same issue.
Can someone please help me urgently.

Dylan
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