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04-01-2019 09:20 AM
19-10-2018 04:54 AM
Hello @Daryl247,
Could I kindly advise that you forward your account details, ID number and contact details to [email protected] with the subject line "Electricity sms/voucher not received but account deducted" so that we can look into this and trace where the delay is, where the funds are rooted and assist further.
Kind Regards,
Mandy
16-10-2018 11:54 PM