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Electricity

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mattcech
Occasional Visitor
Bought electricity using the mobile app, money has been deducted from my account but 2hrs later still no token received. Do I wait or will this transaction be reversed?
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M86
Occasional Visitor
I also experienced this. Standard Bank what do we do in this case?
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Community Coordinator

Hello @M86,

 

Can I kindly ask that you forward your account details, ID number and contact details to [email protected] with the subject line "electricity voucher not received" so that we can look into this matter and assist you further.

 

Kind Regards,

Mandy

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