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Error code 2019 immediate payment unsuccessful vbhost

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7 REPLIES 7
FanaM1
Community Coordinator

Good afternoon, @Katlego13.

 

Thank you for contacting us.

 

When our fraud team detects fraudulent activity, they place a hot card on your account.

 

You will receive an SMS to confirm any suspected transactions, and our system will attempt to contact you to validate them.

 

If you experience any issues with the above process, please contact our fraud team at 0800 222 050 (toll-free) to unblock your card.

 

If you need further assistance, please don't hesitate to let us know.

 

Warm regards,

Standard Bank Team

Katlego13
Solution
New Member

I'm also having this error code pop up when I try to do an immediate payment. I haven't gotten any calls to verify the transactions either. 

 

Collin17
New Member
Y my app is not working to send money
FanaM1
Community Coordinator
Good morning, Johnkline4.

Thank you for reaching out.

Our fraud team places a hot card when they detect fraudulent activity.

An SMS is sent to you to confirm suspected transactions.

Our system will also attempt to contact you in order to validate any suspicious transactions.

If any of the above do not go through, please contact our fraud team at 0800 222 050 (toll-free) to unblock your card.

Please let us know if you require any further assistance with this.

Warm regards,
Standard Bank team.
Johnkline4
New Member
I am trying to make a payment but get this code on my account but the fraud department called me to say my bank account unblocked
FanaM1
Community Coordinator

Good day @DaveRose.

 

Thank you for reaching out.

 

Hot card is placed by our fraud team when suspecting fraudulent activities.

 

An SMS is sent to you to validate suspected transactions.

 

Our system will also attempt to contact you to validate suspicious transactions.

 

Should any of the above listed do not come through, please contact our fraud team on 0800 222 050 (toll free) to unblock your card.

 

Let us know should you require further assistance on this.

 

Kind regards,

Fana.

Standard Bank Team.

DaveRose
New Member
Please help with the error code 2019 vbhost
AVIZ
New Member

Tried doing an immediate payment from the banking app and received the following error; Error code 2019 immediate payment unsuccessful vbhost 

 

Please advise

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