It really is a problem, and a major disattisfaction for me, that you cannot print a proof of payment from the App. I am also shocked to see how many people have queried this, going back a long time. It simply doesn't do it for me that I am told to send the supplier a copy of my statement; I am not prepared to do this.
Thank you for your feedback on this, I will share it with our Mobile App development team for further review. Please be advised that currently you have the option to either download, print or send proof of payment on the new Online Banking. Kindly follow these steps to download, print or send proof of payment:
Log on to the Internet Banking portal with your email address and password,
Select "Transact" at the top of your portal display,
Under the "History" dashboard, select "Proof of Payment",
Browse through your transactions and select the one that you need proof of,
Select "Proof of Payment" under the transaction, towards your right,
At the top right corner of your portal display, you'll have the option to download, print or save the proof of payment - select the option that you require.