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Faulty deposit

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Lucindava
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Good day
I just want to know what steps I need to follow if I made a deposit in a wrong account from my app on my cellphone?I made a deposit to someone to absa, got the notification,but the person only then informed me that it is the wrong account number
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Community Coordinator

Hello @Lucindava 

 

The best way will be to contact us to further investigate the payment made. Note, this feature to reverse payments on both our Mobile Banking App and Internet Banking is currently not available. You can contact us here: 0860 123 000 for further assistance on this matter.

 

Regards,

Boitumelo

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