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A one-stop forum for all your banking questions
16-01-2023 01:37 PM
13-12-2022 07:04 AM
01-11-2022 04:31 PM - edited 01-11-2022 04:34 PM
Hi @Ndypraise.
Thank you for reaching out.
If you created the voucher. You can check the instant money voucher number under instant money manage.
To access it from the app, please follow these steps:
You can request the sender to provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent or contact our instant money team on 0860 466 639.
Kind regards,
Fana.
Standard Bank Team.
01-11-2022 11:00 AM
01-11-2022 10:59 AM
17-10-2022 10:57 AM
Hi @Maushi01.
Thank you for reaching out.
Instant money voucher SMSs are received within seconds after the voucher has been created successfully.
If you created the voucher. You can check the instant money voucher number under instant money manage.
To access it from the app, please follow these steps:
You can request the sender to provide you with the voucher number by following these steps to access their mobile app.
If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.
For any pin related issues, kindly contact our instant money team on 0860 466 639.
Kind regards,
Fana.
Standard Bank Team.
15-10-2022 01:46 PM
15-10-2022 01:42 PM
10-08-2022 04:18 PM
Hi @Toebok.
Please get in touch with instant money team on 0860 466 639 for assistance.
Kind regards,
Fana.
09-08-2022 03:00 PM
29-05-2022 12:58 AM
15-05-2022 03:52 PM
23-09-2021 07:29 PM
19-07-2021 09:18 AM
19-07-2021 09:11 AM
15-10-2020 06:13 PM
16-08-2020 12:41 AM
16-08-2020 12:40 AM
06-08-2020 02:55 PM
@Boitumelo wrote:Hello @EFFEKT,
Please be note that the sender will have to delete and create a new voucher for you. The new voucher will be created and the sender will share the new pin with you.
To delete this voucher:
- Log-in to your app using your personal password
- Select transaction then,
- Select send instant money,
- Then select manage vouchers and delete.
Let me know if this was helpful.
Regards,
Boitumelo
how can i do that transaction
06-08-2020 02:51 PM
I need to resend new pine because the old one is blocked.