Forgot instant money pin

[F8870608]

Can't redeem voucher

[FanaM1]

Good day, Mafiniza.

Thank you for reaching out.



Instant cash voucher SMSes are sent out immediately after the voucher is successfully created.



If you created the voucher, you can check the instant money voucher number under "instant money manage."



To access it from the app, please follow these steps:

Open and sign into the Standard Bank App,
Click transact,
Select send,
Select and manage vouchers.
You can request that the sender provide you with the voucher number by following these steps to access their mobile app.



If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.



For any pin-related issues, kindly contact our instant money team at 0860 466 639.



Kind regards,
Standard Bank Team

[Mafiniza]

I forgot instant money pin

[FanaM1]

Good day @jirapornvankyn.

Thank you for reaching out.

Instant cash voucher SMSes are sent out immediately after the voucher is successfully created.

If you created the voucher, you can check the instant money voucher number under "instant money manage."

To access it from the app, please follow these steps:

• Open and sign into the Standard Bank App,
• Click transact,
• Select send,
• Select and manage vouchers.

You can request that the sender provide you with the voucher number by following these steps to access their mobile app.

If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.

For any pin-related issues, kindly contact our instant money team at 0860 466 639.

Kind regards,

Fana.

Standard Bank Team

[jirapornvankyn]

Forgot instant money pin

[FanaM1]

Good morning, @vincentdollar.

It's great to have you here.

You must reset your CSP by calling *120*2345# and then selecting more, then 2 for CSP reset.

Please let us know whether you were successful in resetting your password.

We are eagerly awaiting your response.

Regards, Fana.

[vincentdollar]

Hi, I'm trying to reset my pin to be able to withdraw the cash that was sent to me. As I dialed *120*212# it appears on my screen enter 5 digits pin and I don't remember

[FanaM1]

Hello @Kopanofaith.

We appreciate you contacting us to ask for help.

We've provided instructions on how to reverse immediate money.

To reverse the quick money voucher, kindly review the associated message and do the necessary actions.

Please let us know if this knowledge was helpful.

Regards,

Fana.

Team Standard Bank

[Kopanofaith]

How to recover istant money pin

[FanaM1]

Good afternoon, @Fahiem20.

Thank you for reaching out.

Instant cash voucher SMSes are sent out immediately after the voucher is successfully created.

If you created the voucher, you can check the instant money voucher number under "instant money manage."

To access it from the app, please follow these steps:

• Open and sign into the Standard Bank App,
• Click transact,
• Select send,
• Select and manage vouchers.

You can request that the sender provide you with the voucher number by following these steps to access their mobile app.

If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.

For any pin-related issues, kindly contact our instant money team at 0860 466 639.

Kind regards,

Fana.

Standard Bank Team

[Fahiem20]

I have mistakenly deleted my pin

[FanaM1]

Hi @REMANO007.

Thank you for reaching out.

Instant cash voucher SMSes are sent out immediately after the voucher is successfully created.

If you created the voucher, you can check the instant money voucher number under "instant money manage."

To access it from the app, please follow these steps:

• Open and sign into the Standard Bank App,
• Click transact,
• Select send,
• Select and manage vouchers.

You can request that the sender provide you with the voucher number by following these steps to access their mobile app.

If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.

For any pin-related issues, kindly contact our instant money team at 0860 466 639.

Kind regards,

Fana.

Standard Bank Team

[REMANO007]

How can I get my instant money pin

[REMANO007]

I didn't receive my pin how can I get it

[FanaM1]

Hi @Yaseen786 and @Mokoenaprudence.

Thank you for reaching out.

Instant money voucher SMSs are received within seconds after the voucher has been created successfully.

If you created the voucher. You can check the instant money voucher number under instant money manage.

To access it from the app, please follow these steps:

• Open and sign into the Standard Bank App,
• Click transact,
• Select send,
• Select manage vouchers.

You can request that the sender provide you with the voucher number by following these steps to access their mobile app.

If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.

For any pin related issues and blocked instant money vouchers, kindly contact our instant money team on 0860 466 639.

Kind regards,

Fana.

Standard Bank Team

[Mokoenaprudence]

Hello my instantcash voucher is blocked and the voucher was send by my costumer and I dont know where to find him

[Yaseen786]

No pin and its been like an hour if not longer even reset and did a resend bt nothing

[Yaseen786]

Instant money voucher sent bt jo pin was sent

[FanaM1]

Hello there.

Please tell us how you would like us to assist you.

Regards

Fana.

Standard Bank Team

[9103150562083]

Yes