Community

Share knowledge. Find answers. Ask questions.

Community

A one-stop forum for all your banking questions

Home Loan Account

Solved
Reply
dkh05
New Contributor
Do I first need to link my home loan with my card before I can link it with the app or can I just link it directly to the app?
Go to the solution >
0 Kudos
Reply
12 REPLIES 12
Solution
Community Coordinator

Hi

 

Your Home Loan must first be linked to your card before you will be able to view it on the App.

 

Kind regards,

Standard Bank

0 Kudos
Reply
lylezn
Solution
Occasional Visitor
Hi

This was my query also. Glad I found it here.
Please advise how do I link the bond account to my card?
0 Kudos
Reply
Solution
Community Coordinator

Hi

 

The accounts need to be linked at your nearest branch.

 

Kind regards,

Standard Bank

0 Kudos
Reply
hennelh
New Contributor

Hi

 

I went to my branch for them to link my Home Loan account to my internet banking profile in the hopes that I will be able to see it on the app.  The branch said that my Home Loan account had to be older than a year before they could do that.

 

Could I get some clarification on this please.  Is that true?

 

Regards

Henry

 

 

Re: Home Loan Account[ New ]
 

Hi

 

The accounts need to be linked at your nearest branch.

 

Kind regards,

Standard Bank

0 Kudos
Reply
Community Coordinator

Hi,

 

Which branch did you visit? Please contact our Self service Banking Helpdesk (0860 238 837) for assistance.

0 Kudos
Reply
hennelh
New Contributor

I went to the Kromboom branch here in Kenilworth, Cape Town.  The best the assistant could do was add my account as a beneficiary which wasn't really helpful.

 

I will contact the Self Service banking helpdesk to see if they can assist.

0 Kudos
Reply
Kim14
Occasional Contributor
Hi, you guys direct debuted my account on the 3rd of this month! The transaction didn't go through! It's meant to go off on the last day of the month! I keep receiving messages asking to make payment ASAP, I do not have credit to call you! I will only be able to make the payment next week!!
0 Kudos
Reply
Kim14
Occasional Contributor
Please get someone to call me
0 Kudos
Reply
Community Coordinator

Hi, 

 

I would like to assist you further with this. Please email us your contact details so that we can have our Home Loan Specialist make contact and resolve this one for you! Kindly email us on: [email protected] thank you.

0 Kudos
Reply
AngeloNewson
New Member
How do i link my home loan account to my card
0 Kudos
Reply
Highlighted
Dimbane
New Member

I would like to link my two home loan accounts to my internet banking profile. I cannot believe that I would actually have to go to a physical branch and stand in a que to do something so simple. Please advise.

0 Kudos
Reply
caroldoug
Occasional Visitor

I am resident in England for the time being. Please help me to link my bond to my current account on the mobile app.

0 Kudos
Reply