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27-05-2015 02:26 PM
You need to call our Credit Card Customer Service line on 086 120 1000 so that we may check what the reason for this indicator is and provide you with steps that need to be taken to correct this. Due to the various reasons why this indicator would appear, we are unable to isolate it to a few alternatives.
10-10-2016 12:49 AM
01-12-2016 05:40 AM
01-12-2016 05:51 AM
08-11-2020 05:13 PM - edited 08-11-2020 05:15 PM
11-11-2020 10:14 AM
I can understand your frustration on this and would like to apologise for the inconvenience this has caused. Please can I ask that you forward your account details, ID number and contact details to [email protected] with the subject line "hot card" so that we can urgently look into this matter and assist you further.
29-12-2020 01:23 PM
HI MY NAME IS LWAZI MBANE ID, YESTERDAY I MADE A NEW CARD DUE TO FRAUD THAT I REPORTED. NOW MY DEBIT CARD IS GIVING ME PROBLEMS WHENEVER I TRY MAKING ONLINE PAYMENTS, SOME WORDS APPEAR SAYING "HOT CARD". SO WHAT DO I DO NOW? I EVEN CALLED STANDARD BANK LANDLINE WITH NO POSSIBLE LUCK