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Community


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How do I link my UCount Rewards on the app?

Reply
17 REPLIES 17
FanaM1
Community Coordinator

Hi @Thakha.

 

Thank you for reaching out.

 

To add accounts to your app, please follow the steps below:

  • After logging in,
  • Click a circle with four squares inside.
  • Click "view all add-ons" to add your Ucount accounts as a tile.
  • Go back to your home page to view your account.

Kindly let us know if you managed to add your UCounts account.

 

Regards,

Standard Bank Team

Thakha
New Member
Can't find ucount options on my app
FanaM1
Community Coordinator

Good morning, @Linxloft.

 

Thank you for bringing this to our attention.

 

Kindly email us at [email protected] with a screen shot of the error message you are getting on your end.

 

We are looking forward to hearing from you.

 

Regards,

Standard Bank Team

Linxloft
New Member
These suggestions all do not work. Adding uCount to your dashboard directs you to a page that asks for an OTP to JOIN the programme of which I’m already signed up
FanaM1
Community Coordinator

Hi @michelle77.

 

Thank you for bringing this to our attention.

 

Kindly email us at [email protected] with a screen shot of the error message you are getting on your end.

 

We are looking forward to hearing from you.

 

Regards,

Fana.

Standard Bank Team

michelle77
New Contributor
michelle77
New Contributor
FanaM1
Community Coordinator

Hello @Hettie50.

 

Thank you for reaching out.

 

To add Ucounts to your app, please follow the steps below:

  • After logging in
  • Click a circle with four squares inside.
  • Click "view all add-ons" to add your Ucount accounts as a tile.
  • Go back to your home page to view your Ucounts account.

Kindly let us know if you managed to add your UCounts account.

 

Regards,

Fana.

Standard Bank Team

Hettie50
New Member
How do I link my uCount Rewards on the app?
nellie1602
New Member

i am not finding the link ucount

calkingwill
New Contributor
In order for your Ucounts to link you must first prove your identity by going to the "Person Icon"
on top Right, and then going through all the "Link profile" steps.
calkingwill
New Contributor

The instructions to join ucount on the banking up does not work.

 

Asher1
Occasional Visitor
pgunderwood
Visitor
I have tried, several times, to make the link using the instructions. The result is always a message indicating that I do not have authorization. I should be grateful if this problem could be resolved, please.
MandyP
Community Coordinator

Hello @frugal_lou,

 

Great news! thank you for joining our rewards programme. UCount Rewards is our exciting rewards programme that lets you collect rewards points when you shop with your qualifying Standard Bank personal Credit, Cheque or Debit card. You can get up to 20%* back in rewards points on all your qualifying grocery purchases, up to R5* back in rewards points per litre of fuel purchased from Caltex and up to 1.25%* back in rewards points on all your other purchases.

 

You can collect and redeem your rewards points online for a range of fantastic items at the UCount Rewards Online Mall, and for incredible local and international travel packages, for flights, car hire, accommodation and much more at the UCount Rewards Travel Mall. You can also redeem your points at our Rewards Retailers and for fuel from Caltex using your activated UCount Rewards card. Plus you get great benefits, discounts and special offers simply for banking with us.

 

In order to link your UCount account and view your rewards balance on the mobile banking app, please  take note of the below steps;

 

  • Log onto the app,
  • Tap on "More" on the bottom right side of your app display,
  • Tap on "Explore Products"
  • Tap on "UCount Rewards"
  • On the following screen, under "Rewards", tap on "UCount Rewards" again,
  • Scroll down towards the bottom of your app display and tap on "Link UCount Rewards".

For more information, please visit: https://ucount.standardbank.co.za/personal/

 

Kind Regards,

Mandy

frugal_lou
Visitor
Hi I am new to this account ..
What is this Ucount reward pls?
Where can I find info?
Thanks
MandyP
Community Coordinator

Hello @MikeW ,

 

kindly follow the below steps to link your UCount Rewards account to the primary dashboard on your mobile banking app:

 

  • Log onto the app,
  • Tap on "More" on the bottom right side of your app display,
  • Tap on "Explore Products"
  • Tap on "UCount Rewards"
  • On the following screen, under "Rewards", tap on "UCount Rewards" again,
  • Scroll down towards the bottom of your app display and tap on "Link UCount Rewards".

Kind Regards,

Mandy

MikeW
New Member
I have read about having a tile of sorts when you log onto the banking app. I have been through the app back to front and can find nothing Ucount related. How do I link my reward to my app?