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08-02-2024 11:29 AM
Good morning, @KarienM.
Thank you for reaching out to us.
Please note that the My Bills option is only available in internet banking.
Before proceeding to make payments, please ensure that you have completed the application on the home affairs website and that a reference number has been generated so that it will be filtered through.
Here's how:
We would appreciate it if you let us know if you managed to process the payment.
Regards,
Standard Bank Team
07-02-2024 01:36 PM
I am trying to pay mybills for DHA but there is no option on my banking app
31-01-2024 06:31 PM
29-01-2024 01:53 PM
Hi @Zeda1.
Thank you for bringing this to our attention.
We'd like to look into it and understand what could be the reason your payment is being declined.
For us to be able to, please email us a screen shot of the error message to [email protected] and your personal information.
We look forward to your email.
Regards,
Standard Bank Team
28-01-2024 04:29 PM
I have done all the above steps and when I go to pay it still says the payment failed - i now tried 4 times - giving up really can this be so difficult?
10-01-2024 04:18 PM
Good day, @Samkie_66.
We appreciate you reaching out to us.
ID and passport applications are processed on the home affairs website.
We only facilitate the payment process, and then you visit any of our participating branches for biometrics and collection.
Once the application has been initiated at dha.gov.za,.
You need to subscribe first before you can make payments to DHA.
Before proceeding to make payments, please ensure that you have completed the application on the home affairs website and that a reference number has been generated so that it will be filtered through.
Here's how:
After the payment has been completed, you need to go back to the government website to complete the application process, and the payment should filter through.
Please let us know if you still require further assistance.
Kind regards,
Standard Bank Team.
10-01-2024 03:29 PM
18-05-2022 10:00 AM
Hi @mellissa1982, the My Bills option is found on Internet banking. Please log in to Internet banking with your email address and password to process payments.
18-05-2022 09:52 AM
Hi @zaakira. the direct link to the website is onlinebanking.standardbank.co.za. An email address, card number, email address and password will be will be required to register for digital banking.
10-05-2022 08:13 AM
I need to add Home Affairs urgently. I tried all options and still cant even access the site after logging in. Why is this option not available on the app or is it hidden somewhere. Please help
02-03-2020 12:33 PM
Can someone please give us the link to the old site
28-06-2019 02:48 PM
I cannot believe that it is so complicated to make a payment to Home Affairs. I feel like throwing my computer against the wall!! Maybe it is better to stand in a long queue at home affairs as this is so bloody frustrating :(
06-07-2017 11:22 AM
I finally succeeded to add 'My Bills' and got an appointment at Canal Walk on the eHomeAffairs website almost immediately after payment. Hope this method works for you (it took me more than an hour to get this to work)
1) I am assuming you've already registered on the eHomeAffairs website and entered your banking details.
2) Sign in to Standard Bank (https://experience.standardbank.co.za/#/login) with your email, password and OTP
3) Go to 'My Personal Dashboard' in the top right-hand corner.
4) Ensure you are activated for internet banking. It will have a green tick mark with the word 'active'.
If not, follow the prompts.
You will also have to create a Customer Selected Pin (CSP) and new password (i used a different one from what I used to log in originally).
5) By this time (oddly) your original login page has 'logged out'. Log in again with your email, original password and OTP
6) Click on 'Switch to old site' and just select any reason why you want to go to the old site.
7) Sometimes the site takes FOREVER to load, be patient and try every 30 minutes or so until you get to the old site.
8) Enter your Card number, CSP and new password
9) Go to Payments.
10) Select My Bills
11) Add Home Affairs and accept all the agreement terms
12) Go back to Payments/ My Bills/ Select Home Affairs/ Follow payment prompts and confirm payment
13) Wait 10 minutes or so.
12) Log on to the eHomeAffairs website again and make your booking.
14-03-2017 12:30 PM
Is this not availalble on the app?
@busisiwe23bm wrote:Hi Carlawilliams3,
The MyBills feature is available on the old internet banking site. If you have a profile there, please use that platform to make a payment.
14-02-2017 01:26 PM
Hi Carlawilliams3,
The MyBills feature is available on the old internet banking site. If you have a profile there, please use that platform to make a payment.
14-02-2017 12:14 PM