How do link new phone to profile

[FanaM1]

Hi @Ree2.

Thank you for reaching out.

To use your app, it requires you to be DigiMe'd.

To link and secure your device, please follow the steps below:

• After logging in
• Click more
• Click your user ID or name.
• Click the link and secure your profile.

Once it has been linked, you should be able to use your banking app.

Let us know if you require further assistance on this.

Kind regards,

Fana.

Standard Bank Team

[Ree2]

I tried doing that but it still say i need to link my phone on my app.i cant even make payments

[FanaM1]

Hi @ktmafologela.

We appreciate you reaching out to us.

Please tell us how you would like us to assist you.

We look forward to hearing your thoughts on this matter.

Regards

Fana.

Standard Bank Team

[ktmafologela]

I don't have to my cell phone number what can I do?

[leykesannemarie]

I am struggling to link my phone to my banking app

[marie4]

i have add the app on my phone now it says i must go to branch.  my face regocnition is a problem.  with not going to the bank how do i sort it out.  

[FanaM1]

Hello @karenjaftha.

Thank you for sharing.

The one you are referring to is for registering for cellphone banking. The steps you followed are to enable you to use cellphone banking.

Linking your profile is done on Internet banking and mobile app. To link your device please follow the steps below:

1. On the app, click on more

2. Select your profile/ username

3. Select Link & secure your profile.

Once linked, you should be able to use your mobile app.

Please let me know if this solution helps.

Kind regards,

Fana.

Standard Bank Team

[karenjaftha]

Please help me to link my device to my online banking app

[FanaM1 · Accepted solution]

Hello @PotShot.

Thank you for sharing.

The one you are referring to is for registering for cellphone banking. The steps you followed are to enable you to use cellphone banking.

Linking your profile is done on Internet banking and mobile app. To link your device please follow the steps below:

1. On the app, click on more

2. Select your profile/ username

3. Select Link & secure your profile.

Once linked, you should be able to use your mobile app.

Please let me know if this solution helps.

Kind regards,

Fana.

Standard Bank Team

[PotShot]

What I did:

from the device, call *120*2345#

Choose 1) Register

Answer the questions

It makes you choose a new CSP (PIN), I don't think it will change your ATM PIN for the card, not sure, just remember both PINs for now

Can now do online banking

[MohleRampola79]

i kept on linking it gives me error

[FanaM1]

Hi, after downloading the app. You sign on the app with your user ID, and password. You should be able to access your digital banking. You can also reach out to us via Twitter on StandardBankZA, Facebook on Standard Bank. Should you receive any error message.

[82102857740]

How do I link new phone to profile

[Ndalowam3]

How to link new phone to profile

[MaNandis-1]

How do I link my device to my profile - step by step

[Mat1]

How do i link my device to my standard bank app

[Maruistieties]

How do I link my new phone to profile

[Sphesihle1]

What's must I do?

[Tkndlovu]

Please contact me

[Freedomz]

What you must do in the settings is to scan your ID card the front and back and your face and then it will be linked that's how I found out