How do link new phone to profile

[Sjambo94]

how do link new phone to profile without going to branch

[Chamu]

I have tried linking my devices following all the instructions you suggesting but the app says my device not supported I should visit branch for verification. Any other way of doing this without going into the branch?

[Skafub]

I want to move my app details to another phone

[Boipelo23]

Hi Skafubongile

We appreciate you responding to us.

Please complete the following steps to sign up for DigiMe in order to use your app:

Follow the instructions below to link and secure your device:

1. After logging in,

2. Click more

3. Click your user ID or name.

4. Click the link and secure your profile.

Once it has been linked, it should work.

We hope this helps. Let us know if you require further assistance.

Kind regards,

Boipelo

The Standardbank Team

[Skafubongile]

It requires dig'me

[FanaM1]

Good morning, @Geney.

Thank you for reaching out.

To use your app, it requires you to be DigiMe'd.

To link and secure your device, please follow the steps below:

• After logging in
• Click more
• Click your user ID or name.
• Click the link and secure your profile.

Once it has been linked, you should be able to use your banking app.

Let us know if you require further assistance on this.

Kind regards,

Fana.

Standard Bank Team

[Geney]

How do I link my new phone to profile without going to a branch

[FanaM1]

Hi @Tshete.

We appreciate you bringing this to our attention.

We would like to have a look into this, please send us a screen shot of the error message you are getting in [email protected].

We are patiently waiting for your response.

Regatds,

Fana.

Standard Bank Team

[Tshete]

I did follow the steps mentioned, but still I cannot use the app.

[FanaM1]

Hello @Fbm.

Thank you for reaching out.

To use your app, it requires you to be DigiMe'd.

To link and secure your device, please follow the steps below:

• After logging in
• Click more
• Click your user ID or name.
• Click the link and secure your profile.

Once it has been linked, you should be able to use your banking app.

Let us know if you require further assistance on this.

Kind regards,

Fana.

Standard Bank Team

[Fbm]

I try to pay my bills but my online banking not allow me said I must link my profile with phone number

[Fbm]

It won't do it

[Fbm]

Please help

[Fbm]

I want to send the money via bank app it's say I put the phone number to my profile

[FanaM1]

Good day, @MiniMavela.

Thank you for bringing this to our attention.

That's odd; once updated, all should be well.

Please get in touch with our digital team at 0860 123 000, options 3 and 4, for further assistance.

We are looking forward to hearing from you.

Kind regards,

Fana.

Standard Bank Team

[MiniMavela]

Hi Fana

I've linked my phone to my profile, but I still can't use cellphone banking. Please help

[FanaM1]

Hello there,

Thank you for getting in touch with us.

Kindly share more about this so we are able to assist.

We are patiently waiting for your response.

Regards,

Fana.

Standard Bank Team

[Bankk]

How to buy phone on cart

[FanaM1]

Hi @MB02.

We appreciate you contacting out.

You need to be DigiMe'd in order to utilize your app.

Please carry out the procedures listed below to link and secure your device:

• Logging in, then clicking "more"
• Click your name or user ID.
• Then, secure your profile by clicking the link.

You should be able to use your banking app after it has been linked.

Please let us know if you need any additional help with this.

best regards

Fana.

Team Standard Bank

[MB02]

Hi kindly assist i need to link my profile to my new device,