Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

How to reverse a Debit Order on the Mobile App

Reply
Highlighted
New Contributor
0 Kudos
Reply
4 REPLIES 4
Highlighted
Community Coordinator

Hello @Liberty,

 

Please see attached link for steps on how to reverse a debit order on your Mobile Banking App: https://community.standardbank.co.za/t5/Key-app-features/How-to-reverse-a-Debit-Order-on-the-Mobile-...

Note, you can only reverse debit orders  that went off your account in the last 40 days for R200 or less. If you need to reverse more than R200 please contact us here: 0860 123 000 for further assistance.

 

Let us know should you need further assistance on this.

 

Regards, 

Boitumelo

0 Kudos
Reply
Highlighted
Visitor
I need to reverse more than R200 please help
0 Kudos
Reply
Highlighted
Community Coordinator

Hello @NondumisO2,

 

Please be advised that you can only reverse debit order of R200 and under on the mobile banking app. Should you require to reverse more than that, please contact our customer care on 0860 123 000.

 

Kind Regards,

Mandy

0 Kudos
Reply
Highlighted
Occasional Visitor
Hi I was debited twice today by vodacom, how can I reverse the amount...
0 Kudos
Reply