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Community


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How to reverse a beneficiary payment on mobile app

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85 REPLIES 85
FanaM1
Community Coordinator

Good afternoon, @ClintonPetersen.

 

We shared a link that will redirect you to downloading the form and using it to reverse your funds.

 

To have your funds reversed, you will have to request an EFT payment recall. The process can take up to 10 working days. You can use the below link to download a recall form. Once filled in, you can email it back to [email protected].

 

https://www.businessonline.standardbank.co.za/static_file/Business%20Online/sa/Forms%20for%20profile... 

 

We hope this helps.

 

Kind Regards,

Standard Bank Team

ClintonPetersen
New Member
Good day pls help I have been scammed and would like to reverse my deposit before they run away. How can I reverse the payment?
FanaM1
Community Coordinator

Good morning, @Celeste197.

 

Please note the below.

To have your funds reversed, you will have to request an EFT payment recall. The process can take up to 10 working days. You can use the below link to download a recall form. Once filled in, you can email it back to [email protected].

https://www.businessonline.standardbank.co.za/static_file/Business%20Online/sa/Forms%20for%20profile...

 

We hope this helps.

Kind Regards,
Standard Bank Team

Celeste197
Occasional Contributor
Re: How to reverse a beneficiary payment back into my account
Celeste197
Occasional Contributor
How do I reverse money from the beneficiary back into my account
FanaM1
Community Coordinator

Hi @malihleza08.

 

We'd like to assist; please tell us more about this so we can assist you.

 

We look forward to your response.

 

Regards,

Standard Bank Team

malihleza08
New Member
FanaM1
Community Coordinator
Hi, pAbi123.

Please note the below.

To have your funds reversed, you will have to request an EFT payment recall. The process can take up to 10 working days. You can use the below link to download a recall form. Once filled in, you can email it back to [email protected].



https://www.businessonline.standardbank.co.za/static_file/Business%20Online/sa/Forms%20for%20profile...



We hope this helps.



Kind Regards,

Standard Bank Team
pAbi123
New Member
Would like to reverse the payment I made today
FanaM1
Community Coordinator

Good morning, @nzafely.

 

We shared a link that will redirect you to downloading the form and using it to reverse your funds.

 

To have your funds reversed, you will have to request an EFT payment recall. The process can take up to 10 working days. You can use the below link to download a recall form. Once filled in, you can email it back to [email protected].

 

https://www.businessonline.standardbank.co.za/static_file/Business%20Online/sa/Forms%20for%20profile... 

 

We hope this helps.

 

Kind Regards,

Standard Bank Team

nzafely
New Member
FanaM1
Community Coordinator

Hi @vufSog-nohtyv24.

 

We'd like to assist.

 

If you would like to reverse an EFT,

 

Please take some time and check the instructions we followed in order to reverse EFT payments.

 

We look forward to getting your input on this.

 

Regards,

Standard Bank Team

FanaM1
Community Coordinator

Hi @Burns.

 

Thank you for reaching out to us.

 

Kindly note that an immediate payment cannot be reversed once it has been completed.

 

The best possible option is to ask the beneficiary to assist you with reversing the funds.

 

Please feel free to contact us if you need any further information.

 

Regards,

Standard Bank Team

Burns
New Member
How can I reverse an immediate payment on to one of my beneficiaries?
FanaM1
Community Coordinator

Good day @Vkhumalo1.

 

Thank you for coming back to us.

 

For assistance, please see the link to download the dispute form

 

NB:
Fee R310
It’s not guaranteed.
Turnaround time is 10 business days.

Kindly forward the form to [email protected] for our team to assist further.

 

If you have any questions, please do not hesitate to contact us.

 

Regards,

Standard Bank Team

Vkhumalo1
New Member

please help me reverse a payment on my standard bank acount

FanaM1
Community Coordinator

Hi @Sindi15.

 

Thank you for sharing your email.

 

We have forward the dispute form as requested.

 

If you have any questions, please do not hesitate to contact us.

 

Regards,

Standard Bank Team

FanaM1
Community Coordinator

Hi @Kenji_Slatt.

 

Thank you for bringing this to our attention.

 

For us to better assist you, please share your email address so we can share the dispute form with you.

 

We look forward to your response.

 

Regards,

Standard Bank Team