I can't sign into the app with my fingerprint.

[FanaM1]

Hi @SS5.

Thank you for reaching out.

This certainly sounds like a frustrating experience.

We would love to understand more about what went wrong.

Please contact us and tell us what issues you are experiencing on 0860 123 000 option 3 then 4.

Kind regards,

Fana.

Standard Bank Team.

[SS5]

Since last week when the app was being upgraded after that I could not login using my fingerprints

[Lindsay11]

I reloaded the app a few days ago and reconfirmed my ID and could then sign in, but now can't again. Pse help.