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I have made a transfer to Hollywoodbet Account on the 09/03/2024 for R30. Amount deducted but not re

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1 REPLY 1
FanaM1
Community Coordinator

Good morning, @RoyaltySmalls.

 

We are sorry to hear that you are experiencing an issue with your transfer to Hollywoodbet.

 

To address this matter, we recommend email us your personal information as soon as possible. We will investigate the transaction and assist you in resolving the discrepancy between the payment deduction and the non-receipt by the beneficiary.

 

Please provide them with details such as the transaction reference number, the beneficiary's account details, and any other relevant information you have. This will help expedite the process and ensure that the matter is resolved promptly.

 

You can reach us at [email protected] for assistance.

 

Thank you for bringing this to our attention, and we apologize for any inconvenience caused.

 

Warm regards,

Standard Bank Team

RoyaltySmalls
Occasional Visitor
I have made a transfer of R30 to Hollywoodbet Account on the 09/03/24. Payment deducted but not received by beneficiary.