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24-12-2018 08:07 AM
08-11-2018 02:24 PM
HI there Mandy,
An e-mail has been sent.
Thanks very much,
Devon
08-11-2018 11:42 AM
Hello @MrClark,
Could you kindly confirm what the receiver bank was, as well as the time of day at which you attempted to make the transaction.
Kind Regards,
Mandy
08-11-2018 11:28 AM
Hello @MrClark,
I've just consulted with our Mobile App Development team and through testing, they've confirmed that the Immediate Payment feature is available and fully functional on their side, Could I kindly advise that you forward you digital email address registered on the app, your ID number and contact details to [email protected] with the subject line "Immediate Payment feature" so that the team can be able to check logs and assist you further.
Kind Regards,
Mandy
07-11-2018 09:03 PM
Good Day.
Am I losing my mind or has the option for immediate payment disappeared off the mobile application?
I was desperately needing to make an immediate payment this evening and the option was not available anywhere, not on the mobile application nor on online banking.
I was forced to make a cash payment to a supplier whom was in need of cash immediately.
This was checked on Business as well as personal banking.
Please advise.