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Immediate Payments on the Mobile Banking App?

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MrClark
New Contributor

Immediate Payments on the Mobile Banking App?

Good Day.

 

Am I losing my mind or has the option for immediate payment disappeared off the mobile application?

I was desperately needing to make an immediate payment this evening and the option was not available anywhere, not on the mobile application nor on online banking.

I was forced to make a cash payment to a supplier whom was in need of cash immediately.

This was checked on Business as well as personal banking.

 

Please advise.

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3 REPLIES
Community Coordinator

Re: Immediate Payments on the Mobile Banking App?

Hello @MrClark,

 

I've just consulted with our Mobile App Development team and through testing, they've confirmed that the Immediate Payment feature is available and fully functional on their side, Could I kindly advise that you forward you digital email address registered on the app, your ID number and contact details to [email protected] with the subject line "Immediate Payment feature" so that the team can be able to check logs and assist you further.

 

Kind Regards,

Mandy

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Community Coordinator

Re: Immediate Payments on the Mobile Banking App?

Hello @MrClark,

 

Could you kindly confirm what the receiver bank was, as well as the time of day at which you attempted to make the transaction.

 

Kind Regards,

Mandy

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MrClark
New Contributor

Re: Immediate Payments on the Mobile Banking App?

HI there Mandy,

 

An e-mail has been sent.

 

Thanks very much,

 

Devon

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