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Incorrect account number

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SylviaMadiseng
New Member
I have deposited money in an incorrect account number. Can I reverse it? Standard bank accounts are 9 digits long for savings. I transferred to a beneficiary I created with 8 digits meaning 1 digit missing which means the account number doesn't exist. Will it reverse back into my account?
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Community Coordinator

Hello @SylviaMadiseng,

 

Should the account number not exist, the funds should be credited back into your account. Alternatively, please call customer care on 0860 123 000 or forward your proof of payment (obtained from Internet Banking), account details, ID number and contact details to [email protected] with the subject line "Transfer to incorrect account number" so that we can look into this matter and assist you further.

 

Kind Regards,

Mandy

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