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10-12-2018 11:48 AM
Hello @Genius07,
I can understand your frustration on this. Could advise that you get in touch with our Instant Money support team on [email protected] for further assistance. Apologies for any inconvenience caused.
Kind Regards,
Mandy
05-12-2018 09:00 AM
I am also having the same issue for a week now and each time i call the offices i am put on hold for a minimum of 20 minutes after which the attendant asks me to hold again so that they can transfer me to the person who can help me. I hold again for another 5-10 minutes and that person asks me to submit a query to some platform. Really?? Did i have to hold for 30 minutes to be told to submit the query to another platform.
09-04-2018 08:40 PM
02-02-2018 12:52 PM
02-02-2018 11:39 AM
Hello @Huysamen76,
Could I advise that you forward your digital email address, account details, ID and contatct details to [email protected] with the subject line "Instant Money Error" so that our development team can look into the issue and assist you further.
King Regards,
Mandy
02-02-2018 08:56 AM