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A one-stop forum for all your banking questions
13-11-2018 01:36 PM
13-11-2018 01:32 PM
16-04-2018 09:50 AM
Hello @Chata
Please be advised that you can delete the instant money voucher on your mobile banking app. Simply log on to the app and follow these steps:
- Tap "Transact" at the to right corner of the app,
- Tap the last option that appears, titled "Send Instant Money"
- Tap on "Manage Vouchers"
- Select either "Beneficiary Vouchers" (if the voucher was sent to someone else) or "Your Vouchers" (If you sent the voucher to yourself)
- Proceed to delete
Kind Regards,
Mandy
13-04-2018 11:22 PM
02-08-2017 09:16 AM
Hello @makatesiasanda
The best way to resolve this is to log-in to your app and go to manage voucher under instant money to delete this voucher. Note once you delete the request will be the created pin and the money will reversed into your account.
Let me know if this was helpful.
Regards,
Boitumelo
01-08-2017 04:09 PM
Good Day'
I just wanted to ask what the process is for reversing a voucher that has been sent to a sim card that is no longer in use.
Regards
Asanda