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Community


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Community

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Instant money cancelling on app

Reply
4 REPLIES 4
FanaM1
Community Coordinator

Hi @Ntokosh.

 

We appreciate you contacting us.


Yes, as soon as you successfully cancel your voucher, the money will be refunded back into your account.


Please get in touch with our instant money team at 0860 466 639 if you have any problems so we can look into it further.


Regards,

Fana.

Team Standard Bank

Ntokosh
New Member
Is it gonna go back to my account after cancellation
Kycejones
New Member
I cant find the cancelation button on instant cash cancelation
MandyP
Community Coordinator

Hello @Wn1,

 

Please be advised that you can cancel an Instant Money voucher on the mobile banking app making use of the below steps:

 

  • Log onto the app and tap on "Transact"
  • Tap on "Send" and select "Manage vouchers"
  • Select the voucher that you want to cancel.

Please note that you will need the pin that you created in order to cancel the voucher.

 

Regards,

Mandy

 

 

Wn1
New Member