10-08-2018 10:18 AM
Please be advised that you can create an instant money voucher on your mobile banking app making use of the following steps:
- Log onto the mobile banking app,
- Tap "more" at the bottom right corner of the app,
- Tap on "Send Instant Money",
- Tap on the option suitable to you between "Send a voucher to someone else" or "Send a voucher to yourself",
- Select "Pay a new cellphone number" or select an existing contact number in order to "Send a voucher to someone else"
- Input the amount, create a cash collection pin and accept the Terms and Conditions,
- An OTP (One Time Pin) will be sent to your phone, input the digits in order to complete the transaction.
05-04-2019 09:05 AM
The option to send the voucher to someone else was not given on the website that is why i reversed the money transfer. Please i need assistance urgently i dont have transport to get to the bank and need help