Instant money voucher retrieval

[FanaM1]

Good day, @Delta2000.

Thank you for getting in touch with us.

To withdraw, go to a participating retailer (Boxer, Builders, Cambridge Food, Checkers, Game, House and Home, Kazang, Makro, OK Furniture, OTT Collect approved sites, PEP stores, Pick n Pay, Rhino, Shoprite, Spar, or Usave) or a Standard Bank ATM and select "Instant Money Withdrawal" to redeem the voucher.

To use your voucher, you will need your voucher number and PIN. Please keep in mind that the PIN must be provided by the sender because it is not delivered with the voucher number.

If you have any more Instant Money-related questions, please contact our Instant Money team at 0860 466 639, option 1 for self-service or option 2 to talk with a specialist.

We hope this was helpful.

Regards,

Fana.

[Delta2000]

Instant money voucher retrieval

[ReneilweM]

Hello, Seshan, great seeing you here.

To withdraw, you need to visit our participating retailers (Boxer, Builders, Cambridge Food, Checkers, Game, House and Home, Kazang, Makro, OK Furniture, OTT Collect approved sites, PEP stores, Pick n Pay, Rhino, Shoprite, Spar or Usave) or go to a Standard Bank ATM then select "Instant Money Withdrawal" to redeem the voucher.

You will need your voucher number and PIN to redeem your voucher. Kindly note that the sender needs to provide the PIN as it is not sent along with the voucher number.

For any further Instant Money related queries, do not hesistate to reach out to our Instant Money team on 0860 466 639, select option 1 for self-service or option 2 to speak to a consultant.

We hope this helps.

Kind Regards,

Reneilwe

Standard Bank Team

[Seshan]

Hi I wanna get a money voucher

[FanaM1]

Hi @Richardjns196.

Thank you for reaching out.

Instant money voucher SMSes are sent out immediately after the voucher is successfully created.

If you created the voucher, you can check the instant money voucher number under "instant money manage."

To access it from the app, please follow these steps:

• Open and sign into the Standard Bank App,
• Click transact,
• Select send,
• Select manage vouchers.

You can request that the sender provide you with the voucher number by following these steps to access their mobile app.

If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.

For any pin-related issues, kindly contact our instant money team at 0860 466 639.

Kind regards,

Fana.

Standard Bank Team

[Richardjns196]

🤷

[Richardjns196]

Hi request a cash send from superbets 12h30 still waiting on voucher number and PIN
Cell 0604181559

[FanaM1]

Hi @Wesleyjj.

Thank you for reaching out.

Instant money voucher SMSs are sent out immediately after the voucher is successfully created.

If you created the voucher, you can check the instant money voucher number under Instant Money Manage.

To access it from the app, please follow these steps:

• Open and sign into the Standard Bank App,
• Click transact,
• Select send,
• Select and manage vouchers.

You can request that the sender provide you with the voucher number by following these steps to access their mobile app.

If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.

For any pin related issues, kindly contact our instant money team at 0860 466 639.

Kind regards,

Fana.

Standard Bank Team

[Wesleyjj]

How do I get it

[Wesleyjj]

Yes I'm waiting since the 5th

[FanaM1]

Hi @Slenderella.

Thank you for getting in touch with us.

Please tell us which pin you're referring to and how we can help you.

We look forward to hearing from you.

Regards

Fana.

Standard Bank Team

[Slenderella]

good day i need help i have the pin but it says when i call in from my number i have no active voucher i never even withdrew the money

[FanaM1]

Hi @Wadiyobisi.

Do you have any problems with your immediate money?

If you need assistance right now, our team is here to help on the number shared below. Alternatively, you can let us know what kind of help you need so we can see how we can help.

We are anticipating hearing from you.

Regards

Fana.

Team Standard Bank

[Wadiyobisi]

Did you get help?

[Wadiyobisi]

Guys please take us seriously we really need this money

[FanaM1]

Hi @Spekkie1WP.

We appreciate you contacting us.

Your reference number appears to be more akin to an instant voucher.

Call our fast money staff at 0860 466 639 to find out more about having it resent.

If you have any questions, kindly contact us.

Regards

Fana.

Standard Bank Team.

[Spekkie1WP]

i would like my instant voucher to sent to me again the reference number is 17844906440 1780150 and the amount is R200 and cell number 0738882174

[FanaM1 · Accepted solution]

Hi @barendssharney2.

Thank you for reaching out.

I took some time and visited Hollywood bet and I found the following. 

It can take between 24-48 hours for funds to clear through. Should it take longer than this, please phone our helpline on 08600 42387, and we will put you in contact with our accounts team.

This information was taken from Hollywood bets website. 

If the voucher has been received and you would like to be assisted with the instant money pin, please dial 0860 466 639.

I hope this information helps.

Kind regards,

Fana.

Standard Bank Team

[barendssharney2]

I have not received my instant money voucher from Hollywoodbets but I only have an email that was sent from Hollywoodbets to state that the transaction was successful...but still no voucher number received. Thank you

[Thatos]

waiting for my redemption code