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Community


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Instant money voucher

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24 REPLIES 24
Ilana10
Community Coordinator

Hello Muzi88,

 

Please contact our Instant Money customer care for assistance on this matter on 0860 466 639.

Ilana10
Community Coordinator

Hello Heidixai,

 

When you log in to the app, there is an option to transact at the bottom of the home screen. Click on it and select 'send', this will give you an option to create the Instant Money voucher.

Muzi88
New Contributor
I sent a voucher to a friend but it says voucher used
Maphant
Occasional Visitor

I cant find an option to cancel intant money voucher.  It used to be there previously 

ciganhamo
New Contributor
I want knw whre is taken
ciganhamo
New Contributor
Rosy1201
New Contributor
Also need to know
Rosy1201
New Contributor
Also want to know
Rosy1201
New Contributor
How do you delete a voucher if the app doesn't give the option to delete.
Rosy1201
New Contributor
Why isn't the number toll free
Ro2
New Member
Good day how can I resend the voucher as my friend did not receive the sms and it does not show any vouchers from me but the money is off from my account
SivuRexe
New Contributor
Today I sent a R2800.00 instant money voucher to my account and I couldnt get it when accessing at an atm. I went to the branch for help and the call center of instant money vouchers didnt pick up the phone. I spent closer to an hour on the phone looking for assistance. Where to from here?
Christo5
Visitor
Good day my instant money voucher was block how can i get it unblocked
TK81
Member
I would also like to know the answer. How to resend the voucher if the receiver never got notification? Please assist....
Aphiwe29
Occasional Visitor
marietjiesmith1
New Contributor
The voucher number was not sms to the person that they money was send to. How can it be resent?
Asa1987
New Member
Hi i'm trying to send instant money via app. But doesn't went through
ilanampiti
Community Coordinator

Hi, when you login please:

 

  1. Navigate to Payments and Transfers.
  2. Select Instant Money.
  3. Select Start new transaction.
  4. Choose which account to send from, and the amount.
  5. Create a 4 digit PIN.
  6. Confirm transaction and send.
ImmaculateSA
New Contributor

Hi, on the new online banking site where do I get the option to send/create instant voucher?

StandardBank
Community Coordinator

Hi Marikevrooyen1,

 

Please delete the current voucher and recreate a new one and send your friend the new pin.

 

Regards,

Standard Bank Team