18-12-2017 10:39 AM
Please be advised that you can delete an Instant Money voucher on your mobile banking app provided that the receiver hasn't withdrawn the funds. Kindly follow these prompts on the Mobile Banking App to delete the voucher:
- Log onto the App,
- Tap on "Transact" to open the navigational draw,
- Tap on the "Send Instant Money" option,
- Go to "Manage Vouchers",
- Your voucher should appear either under "Beneficiary Vouchers" or "Your Vouchers" provided that it hasn't been withdrawn,
- Select the voucher and delete. You can proceed to create a new one should you wish to do so.
19-12-2017 08:53 AM
Please be advised that you can follow the steps outlined here: http://community.standardbank.co.za/t5/Mobile-banking-app/Instant-money/m-p/420776#M2787 in order to cancel an Instant Money voucher, provided that the receiver hasn't withdrawn the funds.