Community

Share knowledge. Find answers. Ask questions.

Community

A one-stop forum for all your banking questions

Instant money

Reply
Bongz01
New Member

Instant money

How to reverse instant money transfer
0 Kudos
Reply
3 REPLIES
Community Coordinator

Re: Instant money

Hello @Bongz01,

 

Please be advised that you can delete an Instant Money voucher on your mobile banking app provided that the receiver hasn't withdrawn the funds. Kindly follow these prompts on the Mobile Banking App to delete the voucher:

 

- Log onto the App,

- Tap on "Transact" to open the navigational draw,

- Tap on the "Send Instant Money" option,

- Go to "Manage Vouchers",

- Your voucher should appear either under "Beneficiary Vouchers" or "Your Vouchers" provided that it hasn't been withdrawn,

- Select the voucher and delete. You can proceed to create a new one should you wish to do so.

 

Regards,

Mandy

0 Kudos
Reply
mhofela
New Contributor

Re: Instant money

How to cancel a voucher
0 Kudos
Reply
Highlighted
Community Coordinator

Re: Instant money

Hello @mhofela,

 

Please be advised that you can follow the steps outlined here: http://community.standardbank.co.za/t5/Mobile-banking-app/Instant-money/m-p/420776#M2787 in order to cancel an Instant Money voucher, provided that the receiver hasn't withdrawn the funds.

 

Regards,

Mandy

0 Kudos
Reply