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How can I reverse instant money sent to non exist number, i did not send pin only voucher number was sent on non exist number
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Community Coordinator

Hello @Sandile22,

 

Please be advised that you're able to reverse an Instant Money voucher on your mobile banking app provided that you still know the pin for the particular voucher. Kindly follow the below steps:

 

  • Log onto the app and tap on "Transact",
  • Tap on "Send" and select "Manage vouchers"
  • Select the voucher in question and follow steps to delete.

Regards,

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