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International payout

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Boiitumogale
New Contributor
I recently received money from the United States $2000 which is about 30k in Rands... I gave them my standard bank account number and info to transfer it there... The sender did say they transferred it from their credit card but then I get this text saying I got the money and I need to call the number to get the payout... I did call the number and they are from Global Forex Exchange in cape Town and they say I need to pay R1500 to get the money... I am confused to why isn't the money just transfered into my standard bank account where everything will be sorted?