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Missing money transfer voucher

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Norma
New Member

Good morning,

 

I cancelled an instant money transfer. I just wanted to find out how long it takes for the money to come back in my account?

 

Kind regards,

Norma 

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Community Coordinator

Hello @Norma,

 

The funds should reflect immediately. Should this not be the case, kindly contact our customer care on 0860 123 000 in order to be assisted further.

 

Kind Regards,

Mandy

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Cassandra29
Visitor
Boitumelo does deleting the voucher reverse the transaction and return the money to the sender?
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Mandisa2
Occasional Visitor
I sent someone a voucher and they haven't received it, will I get my money back when I delete the it? I checked under the recipients profile and the voucher still does not show
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Subzer
New Member
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Kadings
New Contributor
The OTP doesn't come into my phone
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Kadings
New Contributor
The Bank doesn't come into my phone, instead it is delivered somewhere else, why?
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Community Coordinator

Hello @Kadings,

 

Please note that your current contact details might be different to the one's we have on your profile. Kindly visit your nearest branch or contact 0860 123 000 in order to be assisted with updating your contact number.

 

Kind Regards,

Mandy

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