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02-04-2020 09:58 AM
Hello @IsharaM, @MaLanga and @MPester
We do apologise for the inconvenience experienced. You will need to share the details of the voucher that was sent for further assistance, please share the initial query with the details to: 0860 466 639 or [email protected]. The Instant Money consultants/team should be able to assist you and resolve this matter.
Regards,
Boitumelo
01-04-2020 07:59 PM
hello there
i cant see any instant money voucher that i send to a cell number and the money was deduccted.and it shows that there is no voucher when i check
29-03-2020 11:57 AM
29-03-2020 11:49 AM
26-03-2020 10:30 AM
Dear Boitumelo,
I tried to pay my helper yesterday using instant money transfer. I created a pin and sent to her.
The money came off my account but neither of us got a message with the voucher number.
I emailed the address: [email protected] yesterday but I have not received a reply as yet.
This is supposed to be a quicker way to get money to your network but it is proving to be a
drain on my time and it is unfair on the recipient who is waiting for her money.
Please assist as soon as possible.
Regards,
Ishara
03-03-2020 10:14 AM
02-03-2020 06:13 PM
02-03-2020 06:12 PM
25-02-2020 08:53 AM
20-02-2020 11:42 AM
Hello @Dennis11,
Please can I ask that you to contact Instant Money Services/Customer Resolution Centre on 0860 466 639 or email at [email protected] or [email protected] in order to be assisted further on this matter.
Kind Regards,
Mandy
28-01-2020 11:21 AM
14-01-2020 11:30 AM
Hello Sfundopeace,
I apologise for the inconvenience experienced, please escalate your query to : 0860 466 639 or [email protected]. The Instant Money consultants will be able to asist you.
13-01-2020 01:03 PM
05-01-2020 09:08 AM
17-12-2019 11:10 PM
12-12-2019 08:44 PM
11-11-2019 10:01 PM
11-11-2019 09:28 AM
01-11-2019 08:46 PM
When cancelling a voucher does the money reflect back into your account? And how long does it take?
02-10-2019 01:59 PM