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Community


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Community

A one-stop forum for all your banking questions

Missing money transfer voucher

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NthabelengK
New Member
I sent someone instant money voucher but she wasn't able to withdraw it and the transfer doesn't appear anywhere on my app. How can I get it back?
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Sharky
New Contributor
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Sharky
New Contributor
Please i need to know about my IM wallet transection that I did on the 24 th
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Zompire
New Member
What is the 14 digit money voucher when I only see *****4167 four digits? Would it be your cellphone number + that four digits. I did a money transfer and I was under the impression the person would only need there cellphone number and a pin but it clearly didn't work cause it shows the voucher is still there.
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psychicwesely
New Contributor
how to get love, relationship advice for couples, traditional doctor, how to get him to love you, bring back your ex
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TLHALI
New Member
Me too,more than once. The funny thing is that if you delete the voucher and resend, you don't get your fees refunded, how sweet and fair Standard bank is when it's always their problem
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Lemogang
New Contributor
Where is my reversed money ?
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Wiaam09
New Contributor
Kindly forward instant money voucher
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Belle
New Member
I sent a instant money voucher to someone using the cell phone banking app. The money was deducted from my account but the voucher was not received by the intended recipient. When I checked on the app under manage vouchers... There's no voucher appearing nor does it appear under the profile of the recipient.

How do I cancel this transaction since it does not appear anywhere in order for the money to be returned to my bank account.

Please assist
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Ilana10
Community Coordinator

Hello Belle,

 

Please email your query to [email protected] for assistance, including your contact details. 

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