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Missing money transfer voucher

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234 REPLIES 234
Bongane96
New Member
How can I get my money transfer voucher on Hollywood
FanaM1
Community Coordinator

Good morning, @Rendi3301.

 

Thank you for reaching out. 

 

EFTs from Standard Bank to Standard Bank take 0–24 hours. 

 

EFTs to other banks take 2–3 working days. 

 

Both may be delayed when processed over the weekend or on a public holiday. 

 

Let us know if you require further assistance on this. 

 

Kind regards,

Standard Bank Team

Rendi3301
Occasional Visitor
Money was sent to me on Saturday and till today it hasn’t reflected
FanaM1
Community Coordinator

Good morning, @Godsavevictor.

 

Thank you for getting in touch.

 

Please tell us what assistance you are looking for so we can assist effectively.

 

We look forward to your response.

 

Regards,

Standard Bank Team

Godsavevictor
Occasional Contributor
Godsavevictor
Occasional Contributor
Godsavevictor
Occasional Contributor
Godsavevictor
Occasional Contributor
Godsavevictor
Occasional Contributor
FanaM1
Community Coordinator

Good morning, @Kalebukar.

 

Thank you for getting in touch.

 

Please tell us how you would like us to assist you.

 

We look forward to your reply so we can assist further.

 

Regards,

Standard Bank Team

Kalebukar
New Member
FanaM1
Community Coordinator
Hi Jacques22.

Thank you for reaching out.

Please reach out to our instant money team at 0860 466 639. For any pin related issues.

Regards,
Standard Bank Team
Jacques22
New Contributor
My wife did sent money to my phone but gant get the money and it say my pin wrong and nou my acc blocked
FanaM1
Community Coordinator

Good day, @addasmith.

 

Thank you for reaching out.

 

Instant money voucher SMSes are sent out immediately after the voucher is successfully created.

 

If you created the voucher, you can check the instant money voucher number under "instant money manage."

 

To access it from the app, please follow these steps:

  • Open and sign into the Standard Bank App,
  • Click transact,
  • Select send,
  • Select manage vouchers.

You can request that the sender provide you with the voucher number by following these steps to access their mobile app.

 

If the voucher is from a betting company, please get in touch with the company and request for the voucher to be resent.

 

For any pin related issues, kindly contact our instant money team at 0860 466 639.

 

Kind regards,

Standard Bank Team

addasmith
New Contributor

I recieved instant money voucher number but did'n get the
voucher's pin number so i need help
addasmith
New Contributor
I recieved instant money voucher number but did'n get the
voucher's pin number so i need help
FanaM1
Community Coordinator

Good morning, @ngongomasiphos5.

 

We appreciate you reaching out to us.

 

Please tell us how you would like us to assist you.

 

We look forward to your response so we can assist further.

 

Regards,

Standard Bank Team

ngongomasiphos5
New Contributor
To sending on this profile
FanaM1
Community Coordinator

Good day, @Chilli99.

 

Thank you for bringing this to our attention.

 

Our instant money team must investigate.

 

For assistance, please contact us at 0860 466 639.

 

With regards,

Team Standard Bank

Chilli99
New Member
I can't get my money they tell me my voucher num and pin are already been use