Community

Share knowledge. Find answers. Ask questions.

Community

A one-stop forum for all your banking questions

Mistakes

Reply
Occasional Visitor
Hi

I had mistakenly paid an amount to a fully paid loan. How do I reverse the money to assign it to the right loan to be paid?
0 Kudos
Reply
1 REPLY 1
Highlighted
Community Coordinator

Hello @Per,

 

Can I kindly ask that you contact customer care on 0860 123 000 or forward your ID number, account details and contact details to [email protected] with the subject line "EFT into paid up loan account" so that we can urgently look into this matter and assist you further.

 

Kind Regards,

Mandy

0 Kudos
Reply