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Mobile App : The device is not linked to your profile

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marnasmith
Occasional Visitor

I have a New Phone and on trying to log into my Standard Bank App I keep on getting a error message : The device is not linked to your profile

I've updated the App / Restrarted my phone and also removed the App on my old phone.

I have called into the call centre to report this error and still noting.

Any advice please

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