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Mobile app doesnt show accounts

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Occasional Visitor
It's been almost 3 months, several updates, new phone. Countless hours and phone bills to standard bank support and my app still doesn't show any of my accounts. Only 3 refresh buttons that do nothing.
I will be changing banks. Thank you for the worst banking experience as promised.
All it takes is 2 minutes scrolling through the app store to see 90% of users have been having issues. And nothing has been done... Why is? Maybe because we pay you and you don't need us?
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Community Coordinator

Hello @Wart12 

 

Apologies for your experience. We would like to intervene and assist further, please may we ask that you share your account details with screenshots of the error on your end? We need to share this with our Mobile App Developers for profile investigation and feedback. Kindly share your initial query with requested information here: [email protected]

 

Regards, 

Boitumelo

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