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A one-stop forum for all your banking questions
yesterday
I have change my fone end email address now my app dont want to open
18-04-2022 09:35 AM
05-08-2021 07:01 PM
17-06-2021 11:30 AM
02-06-2021 01:41 PM
06-06-2018 08:40 AM
04-05-2017 04:50 PM
04-05-2017 02:19 PM
Hi,
I have escalated your query to our app specialists to investigate.
04-05-2017 02:07 PM
Hi,
I can sign in to my app but am not able to transact or get any data.
Error message reads: "Not authorised for this request....." and "Having trouble retrieving your data"
Please Help!
30-01-2017 02:58 PM
Hi sapeters, please restart your device and try again. If you are still having issues logging in, please let me know so I can escalate this matter to our app specialist.
29-01-2017 08:30 PM
02-11-2016 01:58 PM
Hi,
Please try restart the device and try login again. Should the problem persist, please let me know.
02-11-2016 11:41 AM
HI
I have a Samsung 6 Edge, i can log into app but cannot view or transact. It has these constant circular arrors as if loading.
i have deleted, re-installed, deleted again and nothing. The problem began when i upgraded the app .. now i cant even revert to old app
Standard Bank - What is going on ??
Theshne
27-10-2016 03:17 AM
Hi Michelle78
We have applied a fix to resolve the error you are experiencing. Please try log into the app again.
26-10-2016 08:22 AM
Hi Michelle78,
I'd like to apologise for the inconvenience caused. Our team is looking into this matter and they will contact you.
Regards,
Standard Bank Team
26-10-2016 08:08 AM
25-10-2016 09:32 PM
Hi Michelle78
We have found the reason why you aren't able to log into the app. We will be applying a fix within the next 2 days. Once the fix is applied you should be able to log into the app again. I will post updates in this thread.
22-10-2016 07:33 AM