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04-05-2017 02:07 PM
I can sign in to my app but am not able to transact or get any data.
Error message reads: "Not authorised for this request....." and "Having trouble retrieving your data"
30-01-2017 02:58 PM
Hi sapeters, please restart your device and try again. If you are still having issues logging in, please let me know so I can escalate this matter to our app specialist.
02-11-2016 11:41 AM
I have a Samsung 6 Edge, i can log into app but cannot view or transact. It has these constant circular arrors as if loading.
i have deleted, re-installed, deleted again and nothing. The problem began when i upgraded the app .. now i cant even revert to old app
Standard Bank - What is going on ??
26-10-2016 08:22 AM
I'd like to apologise for the inconvenience caused. Our team is looking into this matter and they will contact you.
Standard Bank Team
26-10-2016 08:08 AM
25-10-2016 09:32 PM
We have found the reason why you aren't able to log into the app. We will be applying a fix within the next 2 days. Once the fix is applied you should be able to log into the app again. I will post updates in this thread.
22-10-2016 07:33 AM