01-06-2019 08:10 AM
18-06-2019 02:56 PM
Hello @DwayneCoetzee,
Can I kindly ask that you forward your Standard Bank ID (email address registered on App) ID number and contact details to [email protected] with the subject line "Mobile app not accepting valid details" so that we can escalate to our development team for further intervention and assistance.
Kind Regards,
Mandy
05-08-2019 02:43 PM
I'm having the exact same problem. Can I just do the same as Dwayne and email [email protected]?
07-08-2019 02:28 PM
Hello @Caroalessa,
Yes, please can I ask that you forward the above mentioned details to the email address noted.
Kind Regards,
Mandy
07-08-2019 02:37 PM
Okay I did that two days ago, but haven't received a reply yet. I'll give it a few more days :) Thanks for your help.
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