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Community


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Community

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Mobile app not sending OTP

Reply
1 REPLY 1
MandyP
Community Coordinator

Hello @reo1,

 

Could you please forward your ID number and contact details to [email protected] with the subject line "not getting OTP" so that we can look into this matter and assist you further.

 

Kind Regards,

Mandy

reo1
New Member

I have always recieved my OTP via SMS, but havent been able to do so for the past 3 days and have therefore not been able to do any transactions.

No recent changes to banking and contact details.

Unable to reach consultants on helpline

 

Please advise, very urgent