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Community


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Community

A one-stop forum for all your banking questions

Mobile banking app

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4 REPLIES 4
JoAnneWyndham
New Contributor
Same issue, so frustrating
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FanaM1
Community Coordinator

Hi @Ndonije.

 

Is it a EFT, or a debit order? Proof of payments are of EFT's only.

 

Kind regards.

Fana.

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Ndonije
New Member
The account is debited but the proof of payment doesn't show.
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FanaM1
Community Coordinator

Hi @Andiiey.

 

The card shows that it is linked. On your app, please click more, swich dashboards. Check in all dashboards for the one that has your card linked in. On Internet banking, click "username, or preferred name". It'll show you the dashboard you are currently in and can switch to your preferred one.

 

Please let me know if this resolved your issue.

 

Kind regards.

Fana.

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Andiiey
Occasional Visitor
My card doesn't want to link on mi banking app....it says this card has already linked to profile banking app (code:1001)
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