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A one-stop forum for all your banking questions
27-07-2015 10:28 PM
I can't make payment for an employee says i reached my EAP limit. What dose that mean? What do I need to do please help.
28-07-2015 09:43 AM
Its a limit you set up with the bank to protect you from fraud, ie. so you dont get cleaned out completely
28-07-2015 09:44 AM
Think you need to call the call centre or go into a branch to change
28-07-2015 03:06 PM
Thank you Andy
An EAP (Electronic Account Payment) limit is the payment limit that is set for electronic payments using Internet, App and Cellphone banking. Your EAP limit can now be amended on the new internet banking without having to visit a branch or call 080 123 000. This can be done by selecting the profile and settings tab appears on the top right corner of the User drop down menu. You can then select the monthly payment limit option and then amend the payment limit (Maximum is a R100 000). This service will be made available to App users in the near future.
Kind regards,
Standard Bank
28-07-2015 03:50 PM
This option does not have the EAP limit from the new internet app.
29-07-2015 03:47 PM
Hi Desmond,
The App does not have this option available as yet but the new internet banking does.
Kind regards,
Standard Bank
25-08-2015 02:21 PM
Both the new internet banking and the mobile application have the ability to change the EAP Limit now.
26-08-2015 05:34 PM
Hi
Thank you for confirming this.
Regards,
Standard Bank
26-08-2015 08:11 PM
26-08-2015 08:24 PM
27-08-2015 10:17 AM
Hi Gzie_02,
Great stuff, enjoy!
Regards,
Standard Bank
29-08-2015 06:20 PM
I still cannot find how to change my Limit. I don't have card under my settings!
please help.
30-08-2015 03:24 PM
29-03-2016 01:48 PM
Hi,
There is no settings menu in the dropdown box when I go to Profile. Please assist. It is a business Account
29-03-2016 02:38 PM
HI Krish,
For business account please call 0860238837 for assistance.
Regards,
Standard Bank Team
13-09-2016 03:24 PM
Hi there
Does my EAP limit also mean for actual card payments and swipes at till points? Or does EAP only refer to internet transfers?
If it does not include card payments at till points, how would I increase that limit?
Thanks
13-09-2016 03:25 PM
14-09-2016 02:29 PM
Hi Kjseynisch,
The monthly EAP limit includes all transactions whereas the daily limit includes the till points and withdrawals.
Regards,
Standard Bank Team
04-04-2017 01:03 AM
04-04-2017 01:25 PM
Hi Corymoses101,
The option has been temporarily discontinued. Please bare with us as we find a safer alternative to make that option available again.