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Community


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Community

A one-stop forum for all your banking questions

My card has been blocked

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I tried to send R500 to my wife to pour petrol then boom pop up of Hot card or something, I dont know what's going on and why it's going on but I need my money and I'm not happy with your ways of operating, Not at all
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Community Coordinator

Hello @sandilejoseph,

 

I can understand your frustration on this and apologise for any inconvenience. Please can I ask you to contact customer on 0860 123 000 or forward a mail with your account details, ID number and contact details to [email protected] with the subject line "hot card" so that we can look into this matter and assist you further.

 

Regards,

Mandy

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