Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.

bs-regular
bs-extra-light
bs-light
bs-light
bs-cond-light-webfont
bs-medium
bs-bold
bs-black

Community


Share knowledge. Ask questions. Find answers.

Community

A one-stop forum for all your banking questions

Negative status

Reply
Highlighted
Occasional Visitor
Trying to transfer money from my credit card to a beneficiary but met with "negative status from credit card system" message. My online payment limit is high enough. What does this mean!
0 Kudos
Reply
5 REPLIES 5
Highlighted
Community Coordinator

Hello @Melmal8008,

 

The best way will be to make sure if the beneficiary is listed with us and also to make sure the correct details are linked for the transfer to be executed. Note this feature its also available on your mobile app to simplify your banking on the go.

 

Let me know if you need further assistance on this so that we treat this matter individually.

 

Regards,

Boitumelo 

0 Kudos
Reply
Highlighted
New Member

Hi guys trying to transfer from my credit card to current or savings and get a NEGATIVE STATUS ERROR FROM CREDIT CARD 

0 Kudos
Reply
Highlighted
New Contributor
0 Kudos
Reply
Highlighted
New Contributor
Hi @Boitumelo
I have this issue, what is it and how can I urgently fix it?
0 Kudos
Reply
Highlighted
Community Coordinator

Hello ElaineRo,

 

Please email your query to [email protected] for assistance, including your contact details. Our team will investigate. 

0 Kudos
Reply