Visit our COVID-19 site for latest information regarding how we can support you. For up to date information about the pandemic visit www.sacoronavirus.co.za.
A one-stop forum for all your banking questions
25-04-2020 08:53 PM
26-12-2019 11:49 AM
Not necessary to go to branch, just register on the mobile app again.
26-12-2019 11:47 AM
08-02-2019 02:57 PM
This is poorly communicated and documented by SB, you have to go to a branch and register your mobile device. Then when you logon to online banking, using a laptop or pc, a QR code will appear on entering your email address. Scan that QR code with your registered mobile device to logon the mobile app. This is far too much trouble, and not sure why they enforce users to a 5-digit app code as an alternative, much less secure that a alphanumeric password, or longer numeric code e.g. 16 digits etc. This means I have to secure my device better.
07-02-2019 05:56 PM
06-02-2019 04:29 PM
Apparently when you enter your email into online banking, it should generate a QR code, which you can scan with your mobile device. Currently it does not. Have sent an email to appfeedback, awaiting response
01-02-2019 08:19 PM