A one-stop forum for all your banking questions
01-02-2019 08:19 PM
06-02-2019 04:29 PM
Apparently when you enter your email into online banking, it should generate a QR code, which you can scan with your mobile device. Currently it does not. Have sent an email to appfeedback, awaiting response
08-02-2019 02:57 PM
This is poorly communicated and documented by SB, you have to go to a branch and register your mobile device. Then when you logon to online banking, using a laptop or pc, a QR code will appear on entering your email address. Scan that QR code with your registered mobile device to logon the mobile app. This is far too much trouble, and not sure why they enforce users to a 5-digit app code as an alternative, much less secure that a alphanumeric password, or longer numeric code e.g. 16 digits etc. This means I have to secure my device better.