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Community


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Community

A one-stop forum for all your banking questions

Opt issues

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1 REPLY 1
FanaM1
Community Coordinator

Good morning, @Rina5.

 

We are sorry to hear that you're experiencing issues with receiving your OPT via email. Let's work together to resolve this promptly.

 

Firstly, please check your spam or junk email folder to ensure that the OPT email hasn't been mistakenly filtered there. If you still can't find it, there may be an issue with the email delivery.

 

To assist you further, could you please provide us with your email address and any additional details regarding the OPT delivery? Once we have this information, we will investigate the matter and provide you with a solution.

 

Thank you for bringing this to our attention. We appreciate your patience as we work to resolve this issue for you.

 

Warm regards,

Standard Bank Team

Rina5
Frequent Visitor
My OPT is not working, I am not receiving it on my email please.
Can you please help me