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28-10-2017 11:12 AM
30-10-2017 11:04 AM
The best way to resolve this will be via our contact center or by visiting the nearest branch. Note, if the transfer was made to an existing account possibilities are that the receiver might have used the amount already. If this account its non existing we can assist you to reverse this amounts to your account.
You can contact us here for further assistance: 0860 123 000.
Let me know should you still need further assistance on this.