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Prepaid Airtime

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Snemaaan
New Member
I bought a R50 Cell C airtime today. Money was taken but I did not get my recharge. I just bought a R10 now just to check and it cane through. What do I do? I can see the transaction on my statement history I can even see the bank charge !!!!!
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Community Coordinator

Hello @Snemaaan,

 

Could I kindly ask that you forward your Standard Bank ID (email address registered on App), account details, ID number and contact details to [email protected] with the subject line "airtime voucher not received" so that we can look into this matter and assist you further.

 

Kind Regards,

Mandy

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