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Community


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Community

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Prepaid Electricity Numbers

Reply
1 REPLY 1
MandyP
Community Coordinator

Hello @BadeWilliam,

 

Kindly contact our customer care on 0860 123 000 or forward an email to [email protected] with the subject line "prepaid electricity vouchers outstanding" so that we can look into this matter and assist you further.

 

Regards,

BadeWilliam
Visitor

Good day, I purchased electricity on 15 June 2021 and I did not receive a voucher numbers:

First purchase was for R300 and the second purchase was for R400 on the same day.

 

I can't find voucher numbers because App only shows for the last 30 days on prepaid history.

 

Your assistance will be highly appreciated.

 

Regards,

William