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Prepaid electricity voucher

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Murvin
New Member
Ive bought prepaid electricity through app but before i could get the code my phone got stolen so after ive put the new pin in i didnt get the msge with the pin is their anyway that i can reverse or get another pin for the transaction?
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Community Coordinator

Hello @Murvin,

 

Can I kindly advise that you contact customer care on 0860 123 000 or forward your account details, ID number and contact details to [email protected] with the subject line "electricity voucher not received" so that we can urgently look into this matter and assist you further.

 

Kind Regards,

Mandy

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